The team supports a variety of issues, including account activation, e-mail, wireless access, connecting to our network and printing. Who can get a UTmail+ account? For IT system outages: Help Desk … UofT Help Desk. When using a public computer, close all windows and exit the browser. If you require support for ESS (Employee Self Service) or HRIS (Human Resources Information System) submit an inquiry by selecting the Get Help form in the HR Service Centre. About online privacy and data collection. Get Help. If you are not registered with the UTORid Account Recovery Service, please visit your campus help desk: St. George UTM UTSC Note: U of T staff, faculty, students, and alumni may register for UTORid Account Recovery Service. Tips for Online Meetings and Presentations, Installing Office 365 on personal devices, Information Risk Management Program (IRMP), Information Risk and Risk Management Assessments, Best Practices and Etiquette for Zoom Panelists, Showing Your Best Side: Tips for Improving Your Video and Audio, Fill Out the Form and Send Us Your Presentation. VIRTUAL DESK HOURS OF OPERATION: DESK CLOSED as of Fri Dec 18, 2020 at 4pm to Sun Jan 3, 2021, inclusive. It will help us to identify problems if you let us know as soon as they develop. Check the Information + Technology Services website for information about service outages. Our service desk is available 24/7/365 and tickets can be logged in numerous ways. All rights reserved. Employees@UofT is a secure and intuitive web application that allows HRIS users to query and download information about the employees that belong to their organization unit(s). UofT Network & Systems Status. More information on the activities you can participate in and resources you can use is available below: https://securitymatters.utoronto.ca/participate-in-cyber-security-awaren... University of Toronto Libraries Use the U of T Directory to find staff, faculty and department contacts at U of T. We pride ourselves in our personalized approach to user support following a simple, but key, directive – think of us as your very own internal support desk. USEFUL UofT LINKS. You do not have Javascript turned on, please click the button to continue. The following help form is for AMS System support. This page is maintained by the Information + Technology Services, University of Toronto. E-mail help.desk@utoronto.ca. Discovery CommonsFaculty of Medicine, University of TorontoRm 3172, 1 King's College CircleToronto ON M5S 1A8, Temerty Faculty of Medicine, University of Toronto © 2021 University of Toronto, 1 King's College Circle, Medical Sciences Building, Room 3172, UOFT UnderGraduate Medicine Programs & Medical School ENQUIRIES, UOFT Graduate & PostGraduate MEDICINE PROGRAM ENQUIRIES. (416) 978-HELP (4357) The Help Desk knowledge base has suggestions for many technical questions about using computers and other devices. Using Keynote to Create Your Presentation? The Discovery Commons provides Information Technology Services to the Faculty of Medicine and this Service Request form is for IT related requests/enquiries only. Contact the Service Desk; Resources for Support; General Service Request Form; Specific Service Request Forms; Service Catalogue (A-Z) Remote Desktop Access; UOFT UnderGraduate Medicine Programs & Medical School ENQUIRIES; UOFT Graduate & PostGraduate MEDICINE PROGRAM ENQUIRIES; Frequently Asked Questions. Student Help Desk is still operating on campus and can be reached at: Quercus Support Resources. Your email address will be in the form of firstname.lastname@mail.utoronto.ca unless that name is already in use – then there will be a suffix applied, or you may select your own variation.. Log in to your account at mail.utoronto.ca using your … Phone: 416-978-8504Fax: 416-971-2482Email: discovery.commons@utoronto.ca. We offer services such as student aid, your health and dental plan, clubs funding, annual tax clinics, and more. The Daniels Faculty's IT department provides support to Daniels students, faculty, and staff Monday to Friday, between 9:00am and 5:00pm. UofT faculty, staff or students visiting another participating institution should contact the Information Commons Help Desk – help.desk@utoronto.ca, 416-978-HELP (4357). This form is intended as a resource for prospective undergraduate students. Student Life Departments. Help Login. Monday to Friday. Help Us Help You ; The ... UOFT Graduate & PostGraduate MEDICINE PROGRAM ENQUIRIES; Contact the Service Desk. Get support in achieving your personal and academic success through Student Life services. The University of Toronto is offering every student, faculty member, staff member and librarian two free non-medical cloth face masks. Teaching Support (CTSI) Teaching Resources (CTSI) Online Toolkit (CTSI) Online Learning (OLS) Technologies at UofT (ACT) UofT Information Technology (ITS) For assistance or comments, please contact help.desk@utoronto.ca. ITS ... Review progress updates in the newly released 2020 IT@UofT Strategic Plan Annual Report. Faculty and staff will submit online requests for new shared mailboxes directly to the University’s Enterprise Service Centre (ESC), which will be processed by Information Technology Services (ITS). UofT Lecture Capture. Please go to uoft.me/esc.. 416-978-8450Map Until further notice, the Help Desk will be providing support via telephone or online only. Read more. UTM Service Desk CCT Atrium; In-person support hours Mon - Fri: 8:00 AM - 5:00 PM; Remote support hours Mon - Fri: 8:00 AM - 8:00 PM Sat - Sun: 9:00 AM - 5:00 PM 905-828-5344 helpdesk.utm@utoronto.ca @UTMServiceDesk If you need our help to reset your password or activate a UTORMFA Hardware Token, set up an appointment with one of our staff on our Bookings page. The reception desk staff can help you navigate the Centre’s resources and programming, and set up appointments to meet with educators and strategists. For more information about phishing and other security issues, see the Security Matters website. PHONE: 416.287.4357 (HELP) - EMAIL: helpdesk@utsc.utoronto.ca OFFICE: A204 Hours of Operation: 8:15am - 5:00pm Walk-in support is available by appointment only. to enable convenient password reset via alternate email or SMS (mobile phone). No additional setup is required by the requesting user, and the user will be notified once their new shared mailbox is ready. Until further notice, the Help Desk will be providing support via telephone or online only. 10am-12pm | 2pm-4pm | 6pm-8pm; Saturday & Sunday. Students at the University of Toronto will get a UTmail+ account when registered as an active student. Technical support for eduroam will be provided by your home institution. We are not a traditional help desk or a generic call center. Feeling Distressed? COVID-19: Updates on library services and operations. 14. UTSU | Who we are The University of Toronto Students’ Union is the official student government for more than 38,000 students at the University of Toronto’s St. George Campus. Life is complicated and doesn’t always go as planned. Users can generate simple employee lists for their department(s) using HR criteria such as personnel subarea, employee subgroup, gender, rank, etc. Non-medical masks or face coverings must now be worn indoors in all common-use spaces on University property. The U of T email system will not suspend incoming messages and request that you click a link in order to recieve them. Contact the Service Desk; Resources for Support; General Service Request Form; Specific Service Request Forms; Service Catalogue (A-Z) UOFT UnderGraduate Medicine Programs & Medical School ENQUIRIES; UOFT Graduate & PostGraduate MEDICINE PROGRAM ENQUIRIES; Resources for Support; Frequently Asked Questions. Use this COVID-19 resilience toolbox to help you recognize and control fatigue/pandemic stress. UTSC Help Desk Faculty and staff computing support: 416.287.4357 (HELP) helpdesk@utsc.utoronto.ca: Academic Resource Building, room AC204: The Centre for Teaching and Learning: 416-287-7520: sutherland@utsc.utoronto.ca: Academic Resource Building, AC 335A: Classroom and AV Support: 416.287.4357 (HELP) av@utsc.utoronto.ca: AC200, IC35, BV487: Intranet Support Please go to uoft.me/hrsc. 130 St. George St.,Toronto, ON, M5S 1A5Get Library Help New UTM and UTSC students should check the instructions that came with their TCard for campus specific instructions. Where to pick up your U of T face mask. The Discovery Commons provides Information Technology Services to the Faculty of Medicine and this Service Request form is for IT related requests/enquiries only. Cyber Security Awareness Month (CSAM) is observed all over the world every October - Find out about what UofT is doing at this most critical of times - where we rely on electronic communication at a level exponentially higher than only 7 months ago. For emergencies: 911 then Campus Police 416-978-2222. Please note: The AMS Author & Access request is now in the Enterprise Service Centre (ESC). The Help Desk is on the ground floor of Robarts Library. In order to login you must use your UTORid (weblogin/o365) login name and password. VoIP migration project milestone. We have received reports of a message that claims to have suspended incoming emails for you and provides a link to retrieve them. Staff & Faculty Help Desk is operating off campus due to access restriction, but is still available to provide support. For information about graduate studies at the University of Toronto, please contact the School of Graduate Studies directly. It will reopen on Mon Jan 4, 2021 at 10am. You can contact them at 978-HELP (4357), or at help.desk@utoronto.ca. There will be no walk-in support at this time. Visitors to UofT should contact their home institution's IT support for assistance. The recommended screen readers for the Directory are NVDA and JAWS for Windows, and ChromeVox for Mac. Read more. Postgraduate Web Registration System (POWER) POWER is the Faculty of Medicine’s Postgraduate Medical Education online Evaluation and Registration system available to postgraduate trainees, teachers, administrators and program directors. PHONE: 416.287.4357 (HELP) - EMAIL: helpdesk@utsc.utoronto.ca OFFICE: A204 Hours of Operation: 8:15am - 5:00pm Walk-in support is available by appointment only. About web accessibility. University of Toronto Libraries - Since 1892, Submit a question to U of T about COVID-19, Inclusion, diversity and equity statement, Research and Writing Seminar: Critical Reading, Automatically Download a Web Archive with Wget, Government information research series: Parliamentary and legislative materials. Emergency. Staff & Faculty Help Desk is operating off campus due to access restriction, but is still available to provide support. For all other building related issues: 416-287-7579. connecting to the UofT wireless network, setting up wireless printing on your laptop, using one of our scanners. Closed (U OF T LIBRARIES HOLIDAY CLOSURES: Wednesday, December 23, 2020 to Sunday, January 3, 2021 inclusive) (416) 978-HELP (4357) E-mail help.desk@utoronto.ca. Get Help. The University of Toronto has moved to a full-service shared mailbox creation process. Tell us about a web accessibility problem. Keep your password a secret at all times Tip: U of T will never ask for your password or other personal information by e-mail. See the article about Shared Mailbox creation for full details. © University of Toronto. Spam, Virus Protection and Phishing Avoidance, New Phishing scam appears to come from a utoronto.ca address, October is Cyber Security Awareness Month: Become Aware. Hello and welcome to the UofT Service Request Management System. Do not click links in emails unless you are absolutely certain that they are not suspicious. Submit a Service Request. There will be no walk-in support at this time. All questions relating to your UTORid, UTORmail/UTmail+ and UTORexchange account should be directed to the Information Commons Help Desk at Robarts Library. If you are in distress, we can connect you to the help you need. For enquiries about the Education Programs offered in the Faculty of Medicine, please visit the Undergraduate program or Graduate program webpages. 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